Organizational performance is an ecosystem of the interdependency of leadership, culture and organizational design.

Our Process

Step One


Our engagement begins with discovery and gathering information to determine client needs. We use a variety of diagnostic tools to guide our assessment. When working with organizations we evaluate leadership, organizational alignment, and culture, and then provide the leadership with an analysis of our findings and recommendations.

Step Two


Our engagements are built to benefit clients not only in the short term, but also in the years following initial implementation. We provide ongoing support to ensure new skills are being maintained to continually elevate performance.

Step Three


Our facilitators, consultants and project managers work closely throughout your organization to foster understanding of, enthusiasm for, and commitment to the programs designed in the initial two steps. We engage from top to bottom to ensure there is not just leadership support for those programs, but a champion throughout every team in your organization.

Step Four


Once we identify your culture gaps, we develop programs specifically designed for your unique organizational and performance needs. This plan serves as a roadmap to achieve alignment and will address issues including reducing “legacy thinking” throughout the organization, aligning leadership around common visions and goals, and inspiring creativity, innovation and collaboration.

Let’s put these steps to work for you.

Start Today


Robert Hellrigel

CEO, Senior and Community Services

Providence Health & Services

Christie Mueller

Mueller & Associates – President

New York Life – National Award Winner

Mike Pappas


The Keyes Company

Recent case studies


Yakima Valley Memorial Hospital

Yakima’s objective in working with Inside Results and The Pacific Institute was to measure its culture against high performing organizations in order to identify areas that could be fine-tuned and in the words of CEO, Rick Linneweh, “keep the focus on continued improvement.”


Manual Arts High School

A geographic area where: Disenfranchised youth and young adults have mobilized into over 1200 gangs with over 98,000 known gang members, creating an unprecedented pattern of violence and destruction; There are an average of 600+ homicides a year; Inner-city concentrations of poverty, crime and racial tension have created the antithesis of the perfect environment for learning.


Phoenix Elementary School

In 2003, Phoenix Elementary School District was scoring below average on state administered test. Preliminary testing through the No Child Left Behind Act (NCLB) had eighth graders placing in the 33rd percentile in reading,